Remix Medical is committed to ensuring that people with disabilities have full and equal access to our website and the information and services it provides. We view digital accessibility as a core part of delivering equitable care, and we work to maintain and improve the accessibility of this site on an ongoing basis.
Notice of Nondiscrimination
Remix Medical PLLC complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, gender identity, and sex characteristics).
Remix Medical does not exclude people or treat them less favorably because of race, color, national origin, age, disability, or sex.
Free aids and services for people with disabilities
- Qualified sign language interpreters
- Written information in other formats — large print, audio, accessible electronic formats, and other formats
Free language services
- Qualified interpreters
- Information written in other languages
To request any of these services, contact our Civil Rights Coordinator at 713-597-5131 (TTY: 711).
Website Accessibility
Conformance target
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines, published by the World Wide Web Consortium (W3C), are the internationally recognized standard for accessible web content and the benchmark referenced under the Americans with Disabilities Act and Section 1557 of the Affordable Care Act.
This website is partially conformant with WCAG 2.1 Level AA. "Partially conformant" means that some parts of the site may not yet fully meet the standard. We are actively identifying and remediating those areas as part of a documented accessibility plan.
What we are doing
- Conduct accessibility reviews of the site and prioritize fixes against WCAG 2.1 Level AA.
- Design for keyboard operability, sufficient color contrast, meaningful text alternatives for images, and clear, consistent navigation.
- Re-test after significant changes and incorporate accessibility into our development process.
- Maintain a remediation plan with owners and timelines for any outstanding issues.
Third-party content
Some features of this site rely on services provided by third parties — for example, online scheduling, bill payment, and the patient portal. We do not control the accessibility of those external tools, but if you have difficulty using any of them, contact us and we will help you complete your task by another means.
Report a Barrier or Request an Alternative Format
If you encounter a barrier using this site, need information in an alternative format (large print, accessible PDF, or by phone), or need help completing a task like booking an appointment, contact us:
- Phone: 713-597-5131 · TTY: 711
- Email: info@remixhq.com
- Online: Contact Remix Medical
Please tell us the web address (URL) of the page, a description of the problem, and the best way to reach you. We aim to respond to accessibility requests within five business days.
How to File a Civil Rights Grievance
If you believe Remix Medical has failed to provide the aids, services, or language assistance described above, or has discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you may file a grievance with:
Civil Rights Coordinator Remix Medical PLLC 1724 Richmond Avenue, Houston, TX 77098 713-597-5131 · TTY: 711 info@remixhq.com
You may file a grievance in person, by mail, by phone, or by email. If you need help filing a grievance, our Civil Rights Coordinator is available to help you.
File a complaint with the federal government
You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, or by mail or phone:
U.S. Department of Health and Human Services 200 Independence Avenue SW, Room 509F, HHH Building Washington, D.C. 20201 1-800-368-1019 · TDD 1-800-537-7697
Complaint forms are available at hhs.gov/ocr/complaints.
We will not retaliate against you for reporting a barrier, filing a grievance, or filing a complaint.
Notice of Availability of Language Assistance Services and Auxiliary Aids
ATTENTION: Language assistance services, free of charge, are available to you. Auxiliary aids and services are available free of charge to individuals with disabilities. Call 713-597-5131 (TTY: 711).
Español (Spanish) — ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 713-597-5131 (TTY: 711).
Tiếng Việt (Vietnamese) — CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 713-597-5131 (TTY: 711).